Tools for Knowledge Management
Relational databases - relate data sets to each other
Intranets - links workers within company
Data analysis tools - pattern recognition, stats, etc.
Text/document search tools - finding needles/ frequency/correlations
Groupware/teamware - knowledge sharing
Data warehouses/mining - find correlations, trends
Web portals - creates nexus of users internal/external
Help desks - customer support
Expert databases - can use AI to facilitate transfer
Corporate picnics - still better than email